Delivery Policy

At Phongedits, we aim to provide timely delivery of your real estate photo editing services. Please read our Delivery Policy carefully to understand the process, timelines, and conditions related to the delivery of your edited images.

1. Delivery Timeframe

  • Once we receive your project and all necessary details (e.g., images, instructions), we will begin the editing process.
  • The typical delivery time for photo editing services is 1 business days from the date we begin working on your project. The exact timeline may vary depending on the complexity of the project and our current workload.
  • We will provide you with an estimated delivery date once your order is confirmed.

2. Delivery Method

  • All completed projects will be delivered electronically via email or a secure file-sharing link (e.g., Dropbox, Google Drive).
  • You will receive a download link to access your edited images. Please ensure that you can download and open the files on your device.
  • If you need the files delivered through an alternative method or in a different format, please let us know in advance, and we will do our best to accommodate your request.

3. Delivery Confirmation

  • After we send the final images, you will receive a confirmation email containing the download link and details of your order.
  • If you do not receive the delivery email within the expected timeframe, please check your spam or junk folder. If the email is not there, contact us immediately, and we will resend the delivery.

4. Delays in Delivery

  • While we strive to meet the promised delivery dates, there may be unforeseen circumstances (e.g., technical issues, higher-than-usual demand) that may cause delays.
  • If we anticipate any delay in delivering your project, we will notify you in advance and provide an updated delivery date.
  • If you require a specific deadline for your project, please inform us at the time of order placement, and we will make every effort to meet your timeline.

5. Rush Orders

  • If you need your project completed in a shorter time frame, we offer rush order services. Additional fees may apply, and delivery times will depend on the scope of work and our availability.
  • Please contact us in advance to discuss your rush order requirements, and we will provide a quote and timeline.

6. Revisions and Additional Work

  • If you request revisions after receiving the final images, the revised images will be delivered within [X] business days of your request.
  • For significant changes or additional edits outside the original scope, additional charges may apply, and delivery timelines will be updated accordingly.

7. Contact Us

If you have any questions about the delivery process or need assistance, please feel free to contact us:

  • Email: phongedits@gmail.com